Refund policy

Returns & Refunds

Products sold by BodiCafe are shipped from the United States as personal imports for the customer's own personal use. For this reason, we are generally unable to accept returns or exchanges due to customer convenience (such as a change of mind or an ordering mistake).

Defective or Incorrect Items

If your item arrives defective or damaged, or if you received the wrong item, please contact us within 7 days of delivery at info@bodicafe.shop with your order number and a photo of the item. We review each case individually and will arrange an appropriate solution — a refund or a replacement.

Refund Method

As payment is made by bank transfer, any approved refund is issued by bank transfer to the account you designate. We do not process credit card refunds.

Non-Returnable Items

For hygiene and safety reasons, opened supplements and perishable goods cannot be returned except in the case of a defect. Gift cards are non-returnable.

Contact

For any questions about returns or refunds, please contact our customer support at info@bodicafe.shop.